Contact Us

Click the tabs below for information on how to contact the Plans’ office via phone, email, in-person meeting or Skype.

Phone/Email

Department Directory
Our main office numbers:

(323) 866-2200

(877) 866-2200 – Toll Free

Office Hours

Monday to Friday 8:30 a.m. to 5:00 p.m., Pacific Time
(323) 866-2200 Ext. 401

Department Directory

Department Reason for Calling Contact Information Fax
Participant Services – Health Benefits
– Health Claims
(323) 866-2200
Ext. 401
hpclaims@dgaplans.org
(323) 782-9287
myPHP Support – myPHP Registration
– myPHP Support
(323) 866-2200
Ext. 409
myphp-support@dgaplans.org
None
Health Plan Eligibility – Dependent Coverage
– Open Enrollment
– Qualifying for Coverage
– Premium Payments
(323) 866-2200
Ext. 502
eligibility@dgaplans.org
(323) 866-2399
Pension – Pension Benefits
– Pension Statements & Estimates
– Benefit Applications
– Beneficiary Designations
– Death Benefits
– Qualified Domestic Relations Orders
– Supplemental Plan Incoming Rollovers
– Schedule Meetings (In Person/Skype/Phone)
(323) 866-2200
Ext. 404
pension@dgaplans.org
(323) 866-2372
Address Change – All Address Change Requests (including email updates)
– Demographics updates (i.e., names, DOB, SSN)
(323) 866-2200 Ext. 407
addresschange@dgaplans.org
(323) 866-2389
Contributions and Compliance – E-Bill Express
– Online Bill Payment
(323) 866-2200
Ext. 406
contributions@dgaplans.org
(323) 866-2311

In-Person Meetings

Until further notice, all in-person meetings and visits to the Plans’ office are cancelled. We apologize for the inconvenience.

Skype Meetings

Skype Video Meetings

Skype meetings offer a convenient way to meet face-to-face with a Plans’ representative from the comfort of your own home.

Using Skype for video calls is easy, and it’s free.

To schedule a Skype meeting with a Plans’ representative, call (877) 866-2200 and dial “0” for the operator. Be sure to have your Skype name ready.

Getting Started with SkypeScheduling Your Skype MeetingPreparing for Your Skype Meeting
To get started using Skype video calling:

  • Download Skype for whatever device you will be using for your video meeting.
  • Create a Skype account. You can use your existing Facebook or Microsoft account or create a new Skype account. A valid email address is required.
  • Visit support.skype.com for help with any issues you might encounter.
  • Schedule your Skype meeting.
To schedule a Skype meeting with a Plans’ representative:

  • Call (877) 866-2200 and dial “0” for the operator.
  • Tell the operator you would like to schedule a Skype meeting.
  • Answer a few questions.The operator will ask you:
    • Your name
    • Reason(s) for your meeting (pension, health, or both)
    • Phone number
    • E-mail address
    • Your Skype name
  • Make note of the appointment date and time that the operator gives you.

Your meeting will be scheduled for at least two business days after the date of your call and may occur Monday through Friday, 9:00 a.m. to 4:00 p.m. Pacific Time.

Wait for a Plans’ representative to contact you, usually within two business days, via phone call or email to confirm your appointment and provide any other information you might need ahead of your meeting.

To prepare for your meeting:

  • Accept the DGA-PPHP’s contact request.The Plans’ Skype name is DGA-PPHP.Before your meeting appointment, you will receive a Skype contact request from DGA-PPHP. Be sure to accept our request. You can only participate in video calls with those on your Skype Contacts list.For more on accepting contact requests, click here.
  • Gather any documents you might need during your meeting, such as your annual or quarterly pension statements, explanations of benefits, retirement applications, and the like.
  • Sign into Skype at your appointed meeting time.
  • Make sure your microphone and webcam are working properly.

Skype is an independent entity not affiliated with the DGA-Producer Pension and Health Plans. The Plans are not responsible for the performance or quality of the Skype service.