How to Contact CVS Caremark

Important phone numbers and webpages where you can find additional information or assistance throughout the transition to CVS Caremark.

Important CVS Caremark Phone Numbers and Websites

CVS Caremark Customer Care (855) 271-6601 24 hours a day/7 days a week
CVS Specialty (800) 237-2767 6:30 a.m. to 8:00 p.m. Central Time, Monay through Friday

Digital Tools

CVS Caremark Caremark.com
CVS Specialty

List of specialty drugs

CVSspecialty.com

CVSspecialty.com/druglist

CVS Mail Service Caremark.com
Transfer long-term medications to in-store pickup at any CVS retail pharmacy Caremark.com
Find a network pharmacy Caremark.com
List of covered/excluded medications Dgaplans.org/formulary
Check drug cost tool Caremark.com
Receive a new OneTouch blood glucose meter at no cost* Caremark.com/ManagingDiabetes

*Certain restrictions apply. A new OneTouch meter will be provided at no cost to all benefit eligible participants and their covered dependents who meet the coverage requirements.