How to Contact CVS Caremark

Important phone numbers and webpages where you can find additional information or assistance throughout the transition to CVS Caremark.

Important CVS Caremark Phone Numbers and Websites

CVS Caremark Customer Care (855) 271-6601 24 hours a day/7 days a week
CVS Specialty (800) 237-2767 6:30 a.m. to 8:00 p.m. Central Time,
Monday through Friday

Digital Tools

CVS Caremark
CVS Specialty
– List of specialty drugs
CVS Mail Service
Transfer long-term medications to
in-store pickup at any CVS retail pharmacy
Find a network pharmacy
List of covered/excluded medications
Check drug cost tool
Receive a new OneTouch blood glucose meter at no cost*

*Certain restrictions apply. A new OneTouch meter will be provided at no cost to all benefit eligible participants and their covered dependents who meet the coverage requirements.